For Carriers

A Trip is your itinerary. Posting one tells ShipKith you have spare luggage and unlocks matches headed your way.

Post a great Trip

• Exact dates and airports matter — close-but-not-exact dates won't match.
• Available capacity in kg — be honest. Overloading is the most common dispute reason.
• What you won't carry — it's fine to refuse food, electronics, or fragile items upfront.
• Direct vs. Hub preference — if you'd rather not meet strangers in person, prefer Hub handoffs.

Accepting a match

You'll see proposed matches that fit your route. Each one shows the Drop's contents, the Dropper's standing, and the offered fee. You can:

• Accept as-is.
• Counter with a different price or terms.
• Decline without affecting your standing.

Once accepted, the Dropper has 24 hours to pay. If they don't, the match auto-cancels.

At pickup

If you're meeting directly, weigh and inspect the parcel before leaving, then tap Confirm Pickup in the app and add a clear photo of the parcel. The Sender then confirms the handover in the app.

ShipKith Hubs are not open yet. Once they are, a Hub will already have inspected and photographed the parcel, and Hub staff scan the handoff code shown in your app when you collect it.

Getting paid

At destination, tap Confirm Delivery in the app and add a photo. Funds are released once the Sender confirms receipt, or automatically 7 days after you mark it delivered. If the Sender taps Something's wrong during those 7 days, the confirmation and your payment pause until ShipKith support reviews it. The platform fee is paid by the Sender on top of your price, so it is not deducted from what you agreed. A higher Standing lowers that fee, from 15% at Kith to 8% at Pillar, which makes you cheaper for Senders. Payouts usually reach your bank account in 1–7 business days, depending on your bank and country.